FAQ

Who is responsible for return shipping costs?

The buyer is responsible for return shipping costs. We find that USPS Priority Mail or USPS First Class Mail is usually the most affordable shipping method.
When will my order be shipped?

Orders are only shipped out once payment is received, unless the customer or company has set terms. If you have any questions about your payment or shipping status, please contact us for more information.
What is your return policy?

We accept all returns for items purchased within 30 days unless otherwise negotiated prior to purchase. Items must be returned in their original condition.
Do you offer shipping insurance for my order, and what are the options?

We automatically insure all domestic packages over $1,000 to ensure your valuable items are protected during transit. Additionally, some of the shipping carriers we work with include insurance for packages valued between $100-$200 at no extra cost. If your package is lost or damaged during shipping, please contact us immediately, and we will work with the carrier to resolve the issue.
What costs are refunded?

Refunds apply to the purchase price of the product and applicable state sales tax only. Original shipping costs are not refunded.
How should I package my return?

Please make sure to repackage your order properly. We will not be responsible for any shipping damages that occur in transit.
What types of products do you offer?

We are the world’s leading supplier of modern coins and paper money sourced directly from the central banks of origin, dating from the late 19th century to the present. Our inventory includes Greek, Roman, Judaean, Byzantine, Indian, Medieval, Islamic, and Historical coins. Additionally, we sell curated boxes that include stories on the history, educational, and economic significance of the coins and banknotes, which can be customized to fit various themes, ranging from affordable to premium types of packaging.